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Revolut Develops In-House AI, Reducing Reliance on External

Marcus Chen 21.04.2026

A Game Changer in Fintech

Revolut, the London-based fintech company, has shifted its strategy by creating its own artificial intelligence model. This move allows the neobank to leverage AI without incurring costs associated with third-party providers like OpenAI or Anthropic.

By training its proprietary model, named PRAGMA, on a vast dataset of 40 billion transactions, app interactions, and financial events, Revolut aims to enhance its decision-making capabilities. This data is sourced from 25 million users across 111 countries. Unlike traditional AI systems that focus on answering questions or drafting emails, PRAGMA is designed to make critical financial decisions, such as assessing risk and determining customer eligibility for services.

Revolut's approach to AI development signifies a significant shift in how financial institutions utilize technology. By building an in-house model, the company not only reduces operational costs but also gains greater control over its AI capabilities. This strategic decision allows Revolut to tailor its AI solutions specifically to its customer base and business needs.

Can In-House AI Provide a Competitive Edge?

The neobank’s investment in developing PRAGMA reflects a growing trend among tech companies to prioritize proprietary technology. By harnessing its own data, Revolut can create a more personalized banking experience. The ability to analyze user behavior and transaction patterns enables the company to make informed decisions quickly and efficiently.

As Revolut continues to refine its AI model, questions arise about its long-term impact on the banking sector. Will other financial institutions follow suit, or will they continue to rely on established AI providers? The success of PRAGMA could inspire competitors to invest in their own AI solutions, potentially leading to a more innovative landscape in fintech.

In the coming years, the ability to effectively harness AI could become a key differentiator for banks and financial services. As Revolut demonstrates the potential of in-house AI, other companies may reconsider their strategies, aiming to enhance customer experience and operational efficiency.

Frequently Asked Questions

Revolut's shift to an in-house AI model could reshape the financial industry. By reducing reliance on external providers, the company is positioning itself for growth and innovation. As more banks explore similar approaches, the future of AI in finance looks promising.

What is PRAGMA? PRAGMA is Revolut's proprietary AI model that processes data from 40 billion transactions to make financial decisions.

Why did Revolut choose to build its own AI? By developing its own AI, Revolut aims to cut costs associated with third-party services and tailor solutions to its specific needs.

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