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Swiss Banks Turn to Automation to Cut IT Costs

David Kim 11.06.2026

Automation Takes Centre Stage

Swiss retail banks are under pressure to control technology budgets. Researchers surveyed 42 banks on their tech sourcing challenges. The study was conducted by the Institute of Financial Services Zug at the Lucerne University of Applied Sciences and Arts.

Most Swiss retail banks are prioritising automation and shared platforms to manage rising IT costs, rather than reducing staff. This approach is driven by the need to stay competitive while controlling expenses.

Can Automation Deliver Cost Savings?

Nine out of ten Swiss banks surveyed are prioritising automation to reduce IT budgets. By adopting automated solutions, banks aim to streamline processes and cut costs. The survey found that banks are focusing on automation and shared platforms to achieve this goal.

The study's findings indicate that Swiss retail banks are under intense pressure to manage their technology budgets effectively. By leveraging automation, banks can improve efficiency and reduce costs.

Banks are investing in automation to simplify processes and reduce IT expenses. By doing so, they hope to achieve significant cost savings. The survey's results suggest that automation is a key strategy for Swiss retail banks to manage rising IT costs.

Frequently Asked Questions

As a result, Swiss retail banks are likely to continue investing in automation and shared platforms. This trend is expected to shape the banking industry's approach to technology sourcing in the coming years.

What are Swiss retail banks doing to control IT costs? They are prioritising automation and shared platforms. Are staff reductions a common response to rising IT costs? No, most banks are opting for automation instead. How effective is automation in reducing IT budgets? The survey suggests that it is a key strategy for achieving cost savings.

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